Terms of Service

1. Acceptance of Terms

By accessing or using the Byward Logistics website (bywardlogistics.ca) or engaging with our logistics services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, do not use our website or services. These Terms apply to all visitors, users, and clients.

2. Services

Byward Logistics provides freight transport, warehousing, last-mile delivery, supply chain management, customs clearance, and reverse logistics services. The specific terms governing individual service engagements — including rates, delivery commitments, liability caps, and cargo requirements — are set out in the applicable service agreement or quote confirmation issued to each client.

We reserve the right to refuse service at our sole discretion, including for cargo that violates applicable law, poses a safety risk, or does not meet our published acceptance criteria.

3. Website Use

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable law or regulation.
• Attempt to gain unauthorised access to any part of the website or its infrastructure.
• Transmit any unsolicited or unauthorised advertising, spam, or promotional material.
• Introduce viruses, malware, or other harmful code.
• Scrape, crawl, or systematically extract data from the website without prior written consent.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Byward Logistics or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

5. Quotes and Pricing

All freight quotes provided through our website or by our team are indicative until confirmed in writing. Quote validity periods and any applicable surcharges are stated on each quote. Prices are subject to change based on fuel surcharges, carrier rate adjustments, and regulatory changes.

Byward Logistics is not liable for typographical errors in published pricing. Where a material error is identified, we will notify you promptly before processing any booking.

6. Liability and Disclaimers

The Byward Logistics website is provided “as is” without warranty of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Our total liability to you in connection with the use of this website, excluding claims arising from active service agreements, shall not exceed USD $100. This limitation does not apply where prohibited by applicable law.

Liability for loss, damage, or delay to cargo is governed exclusively by the applicable service agreement and relevant international conventions (including but not limited to the Carmack Amendment for US domestic freight and CMR for international road transport).

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. Byward Logistics has no control over the content, privacy practices, or availability of third-party websites and accepts no responsibility for them.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Cook County, Illinois.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting the revised Terms to this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.

10. Contact

If you have questions about these Terms, please contact: